Support

Contact channels

Support and general inquiries can be directed to info@etz-hadaat.xyz. For our desktop applications, issues and discussions are also welcome on the community hub on GitHub (opens in new tab).

What to include

To help us route and resolve your request, please include:

• The product or service name.
• A description of the issue or request.
• Any relevant files or logs (no sensitive data).

Response targets

We target an initial response within two business days. Engagement-specific support terms are agreed as part of each engagement.

Security issues

Reports of suspected vulnerabilities can be sent to the same address with the subject line "Security". We review such reports with priority.